Privacy Policy

This Privacy Policy describes how Egypt Untold Tours (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website egyptuntoldtours.com (“Website”).

1. Company Information

Egypt Untold Tours is a tour guiding service based in Aswan, Egypt, offering private and customized tours in Cairo, Luxor, and Aswan.

2. Information We Collect

We may collect the following types of personal information when you interact with our Website:

Name
Email address
Phone number (including WhatsApp)
Travel preferences and booking details
Any information you provide via contact forms or direct communication

3. How We Use Your Information

Your information is used for the following purposes:

To respond to inquiries and provide customer support
To organize and manage tour bookings
To improve our services and website experience
To communicate with you regarding your travel plans

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

Your consent (when you contact us)
The necessity to perform a contract (tour bookings)
Our legitimate business interests

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your information only when necessary with:

Local partners or service providers (e.g. transportation services)
Legal authorities when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Request data portability
Lodge a complaint with a data protection authority

9. Cookies

Our Website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@egyptuntoldtours.com
Location: Aswan, Egypt
WhatsApp: (+20) 109 6114 472

Last updated: 2026